Do you have any questions?
Please find the answers to the most common questions below. If your question is still unanswered send us an email or call us (+49 (0)6254 / 95 92 22 21)!
General questions
What are our business hours?
Monday – Thursday: 8 am – 5 pm (CET)
Friday: 8 am – 3 pm (CET)
Where can I buy HiMedia products?
Depending on the country you are ordering from, we have dedicated distributors ready to help you with all your inquiries and who will handle your orders. Please go to our list of distributors and contact the one responsible for your country.
If you cannot find a distributor in your country please contact our head office in Germany via E-Mail.
Product specific questions
I have a technical question regarding a product or application. Who can I contact?
Please contact our field application scientist Dr. Utpala Sharma (utpalas@himedialabs.com)
I am looking for a special product for a specific industry. Where can I get more information?
HiMedia has a broad variety of products for different industries and categories. We have oraganized them in two sections – Products by Category and Products by Industry. In addition, HiMedia has a number of product lines (brands). Each of these brands finds application in different areas.
In the “Products by Category” section you will find useful information about Animal Cell Culture, Chemicals, Density Gradient Separation Media, Laboratory Aids & Equipment, Microbiology, Molecular Biology and Plant Tissue Culture.
In the “Products by Industry” section we have gathered information about the industries of Agriculture, Brewery & Fermentation, Clinical Microbiology, Cosmetics, Dairy, Environmental & Sanitary, Food, Molecular Biology Growth Media, Pharmaceutical, Textile & Petroleum, Vaccine Production, Veterinary and Water.
HiMedia has now registered almost 100 different product lines/proprietary brands. Each of these brands stands for products with special features or special application areas.
Data sheets and certificates
I need a Safety Data Sheet (MSDS) – where can I find it?
To download a MSDS, go to https://www.himedialabs.com/HML/pages/COA_MSDS.aspx. Click on the button next to “MSDS” and enter the product code without the pack size.
I need a technical data sheet (TD) – where can I find it?
To download a TD, go to https://www.himedialabs.com/HML/pages/advsearch2.aspx and enter the product code without pack size. You can also download the MSDS for the product on this page.
I need a Certificate of Analysis (COA) – where can I find it?
In order to download the corresponding COA of a product, go to https://www.himedialabs.com/HML/pages/COA_MSDS.aspx and enter the LOT number of your product including the first 0000
For our distributors
I am a distributor for HME and want access to the EDP. Who do I contact?
Please send an email to cornelia.reuter-frasch@himedialabs.com with your name and the email address you would like to log in with. She will create and account for you and send you all necessary information.